How do I choose a buyer’s agent, and what is a buyer agency agreement?

Look for experience and clear communication

Choosing a buyer’s agent involves more than finding someone who can schedule showings. According to NAR, agents may help identify suitable properties, evaluate market information, negotiate terms, and coordinate the purchase. Ask about recent experience, availability, communication, and familiarity with the types of homes you’re considering. Local knowledge can also help you compare similar properties across Pittsburgh and the North Hills. An agent should explain pricing and transaction risks in plain language, listen to your priorities, and support informed decisions without pressure.

Understand the written buyer agreement

A buyer agency agreement is a written contract that defines the services, relationship, and compensation terms between the buyer and broker. Under NAR’s current MLS policy, participants working with buyers generally need a written agreement before touring a property with them, subject to applicable law and exceptions. Agreements can differ in duration, geographic scope, services, and exclusivity. Before signing, review which properties or services the agreement covers, the fee arrangement, and how the relationship can end. NAR emphasizes that compensation and other terms are negotiable. Do not sign an agreement with provisions you do not understand or accept.

Compare the services and relationship you are getting

Ask who will communicate with lenders, inspectors, and settlement professionals, how potential conflicts are handled, and what assistance continues after an offer is accepted. If you’re purchasing a condominium, relocating, or buying an investment property, relevant experience may be especially important. A good working relationship should provide useful information, timely responses, and a clear understanding of financial obligations. Interview more than one agent if needed and make the choice based on service and fit. Questions about the legal rights or obligations created by a buyer agency agreement should be directed to a qualified Pennsylvania real estate attorney.

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Sources

National Association of REALTORS®: Consumer Guide: Buying Your First Home; Consumer Guide to Written Buyer Agreements; Consumer Guide to Open Houses and Written Agreements

*Agency relationships and contract requirements depend on the agreement, professional rules, and Pennsylvania law. Seek legal advice when needed. Includes AI-generated content.